Store Support jobs in NYC

Job Title: Store Support Associate

Location: Varies by Home Depot store
Company: The Home Depot

Purpose of the Job:

Store Support Associates help with important behind-the-scenes tasks that keep the store running smoothly. You may assist with online orders, help customers in the parking lot, or work on administrative tasks. Your main goal is to help provide a great customer experience—even if you’re not directly selling products.

Key Responsibilities:

• Help customers with loading items in the parking lot

• Prepare and organize online orders for pickup

• Answer customer questions and help them find what they need

• Support store operations, including checking order status and handling paperwork

• Monitor store entrance or exit as a Door Monitor (if assigned)

• Help with compliance programs and store policies

• Work closely with other team members, vendors, and delivery drivers

• Keep work areas clean and organized

• Be reliable and professional at all times

Skills and Qualities Needed:

• Friendly and helpful attitude

• Good attention to detail

• Ability to manage time and tasks independently

• Strong communication skills

• Able to lift and move items (may vary by role)

• Comfortable working both indoors and outdoors

• Honest, dependable, and focused on teamwork

Possible Positions Under Store Support:

• Lot Associate (helping customers in the parking lot)

• Order Fulfillment Associate (handling online orders)

• Office Associate (paperwork and administrative tasks)

• Customer Service Representative

• Door Monitor Associate (store entrance security)

• Associate Coordinator (team support role)