Dark Matter Coffee
Job description
Dark Matter Coffee Barista Position Description
A DMC barista excels in the areas of:
Customer Experience
• Makes each customer welcome, greets each customer as they arrive and bids farewell as they leave
• Takes an empathetic approach to cafe operations
• Meets all customer inquiries with kind and genuine explanations; creates a safe and open environment for exchanging thoughts
• Curates musical choices tastefully to create good vibes, taking into account such factors as the time of day and present audience
• takes pride in being a member of the DMC family
Teamwork
• Arrives on time, ready to work; has a range of available hours
• Communicates openly with coworkers; anticipates the needs of others based on changing demands of the cafe
• Is self-motivated to practice bar skills, engage customers, and initiate side work and cleaning tasks
• Takes personal responsibility for being an exceptional member of the team
Knowledge
• Possesses a natural curiosity and actively seeks new information to develop an adaptive command over our ever ever-changing portfolio
• Fills out at least one QC report at every opportunity (at least one per shift); tastes everything ever served and/or sold as retail to expand palate and coffee knowledge
• Hypothesizes and experiments; invite everyone around to taste and partake in discussion
Technical Skills
• Balances flow of positions on the floor (register, barback, bar, etc.)
• Maintains cleanliness of work areas even during busy hours
• Proficiency over espresso bar and brewing skills, including handcraft methods
• Practices and builds skills to cultivate confidence and consistency
As a DMC barista, you are a bridge connecting the world of Dark Matter to the World at Large. Be prepared to smile, learn, engage, and grow. DMC baristas are coffee rockstars with hearts of gold.
To apply for this job please visit www.ziprecruiter.com.